Cancellation terms

Cancellation terms

Right of withdrawal for consumers valid in the EU (not valid for Switzerland and Restanders)

The right of withdrawal of Switzerland and the Resterners is treated in principle in accordance with the law there.

Switzerland currently has no right of revocation with regard to online – shopping (status 01.09.2013).

However, a – is granted as follows – limited right of revocation:

1 . However, the Swiss customer will bear the costs of the return. Any customs fees will not be refunded.

Should the legal rights change, the right of revocation not mentioned here adapts to the right of revocation, which is valid in the recipient country.

(Consumer is any natural person who enters into a legal transaction for a purpose that cannot be attributed to his or her commercial or self-employed professional activity) Commercial customers are not entitled to a right of revocation!

2. When purchasing used items that have been labelled and discounted as such, the revocation is excluded.

Cancellation terms

Withdrawal

You have the right to revoke this contract within 14 days without giving any reason.
The cancellation period is 14 days from the date on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

In order to exercise your right of revocation, you must inform us with a clear explanation (e.g. by letter, fax or e-mail) of your decision to revoke this contract. In order to maintain the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Pattern revocation form:
If you wish to revoke the contract, please download this revocation form as a refund and send it back to us in full.

The cancellation has to be sent to:

Company

Roman Maier Effective Solutions
Max Emanuel Street 16
82319 Starnberg

Email: info@dogcarrier.de
Phone: 00491638320222
Fax.: 032121101056

Tax _ ID No: DE 245340617

 

Consequences of revocation

If you withdraw from this contract, we will have provided you with all the payments we have received from you, including delivery costs (with the exception of the additional costs arising from your delivery being a different type of delivery than the cheapest one offered by us. Have chosen standard delivery) to repay immediately and no later than 14 days from the date on which we received the notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for this redemption. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the date on which you inform us of the withdrawal of this contract. The time limit is respected if you send the goods before the expiry of the period of fourteen days. You shall assume the direct costs for the return shipment of the goods.

They only have to pay for any loss of value of the goods if this loss of value is due to a handling of them which is not necessary for the examination of the nature, properties and functioning of the goods.

Exclusion or premature expiry of the right of revocation:

The right of withdrawal does not exist for contracts

For the supply of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer

The right of withdrawal does not apply to consumers who are not members of the European Union at the time of conclusion of the contract and whose sole place of residence and address of delivery are outside the European Union at the time of the conclusion of the contract.

End of the cancellation notice

PLEASE MAKE SURE THE PRODUCT IS IN ORIGINAL CONDITION. CLEANED RETURNED!

SHOULD THE GOODS BE RETURNED IMPURE;

WE KEEP IN THIS CASE FREE TO RETAIN THE GOODS OR THERE IS AN INJURY DAMAGE OF 25.- € PAYING THE NECESSARY CLEANING TO PERFORM!

For the deterioration of the item and for the benefits drawn, you only have to pay compensation to the extent that the uses or the deterioration are due to a handling of the item that goes beyond the examination of the properties and the functioning.

“Testing the properties and functionality” means testing and trying out the respective goods, as is possible and customary in the store, for example.

Transportable items are to be returned at our risk.

They have to bear the regular costs of return (Federal Republic of Germany-law was passed in the Federal Law Sheet Part I, 2013, No. 58 of the 27.09.2013, page 3642) according to the EU regulation with entry into force by the 13.06.2014.

Goods not able to be dispatched will be picked up at your place.

Obligations to reimburse payments must be fulfilled within 30 days.

The period begins for you with the dispatch of your revocation or the thing, for us with their receipt.

Exclusion of the right of revocation

The right of revocation does not apply to contracts for the supply of goods that are manufactured in accordance with customer specifications or are clearly tailored to personal needs or which, due to their nature, are not suitable for return, or Be able to spoil quickly or whose expiry date would be exceeded, for the delivery of audio – or video recordings or software, provided that the supplied media have been unsealed by you as well as for the delivery of newspapers, magazines and illustrated works (Unless you made your contract statement to deliver newspapers, magazines and illustrated by phone).

End of the cancellation notice

Please note:

If possible, please send the goods back to us not unfree but as a franked package. We are also happy to refund your postage costs in advance, as long as we have to bear the return costs.

Please avoid damage and contamination of the goods. If possible, send the goods back to us in their original packaging with all accessories and all packaging components.

If you no longer have the original packaging, please ensure appropriate packaging to avoid transport damage.

The above modalities are not a prerequisite for the effective exercise of the right of revocation