Terms and conditions for all dog carriers products, in particular dog backpack/dog bag/dog carrying

  1. Scope

The following terms and conditions apply to companies and entrepreneurs within the meaning of Section 14 of the Civil Code. They also apply, to the extent permitted by law, between companies and private end-users – They continue to apply both to mail order via the Internet via electronic order via e-mail and to orders in our premises. Deviations or conflicting conditions require our express written consent to apply. This also applies to the unconditional execution of the delivery.

  1. Offer and conclusion of contract

Our offers of goods issued on the Internet shop are a non-binding invitation to the buyer to order goods from us. By ordering the desired purchase item, the buyer makes a binding offer on the conclusion of a purchase contract. In the event of acceptance, an automatic confirmation will be sent to the buyer. An explicit declaration of acceptance is equivalent to sending the ordered goods.

  1. Delivery

3.1 Deliveries are made exclusively to the delivery address provided in the order. Delivery will take place from the Starnberg warehouse. Within the Federal Republic of Germany, the shipment by parcel service is carried out exclusively by delivery or advance payment. Deliveries to addresses outside the Federal Republic of Germany are made by parcel service or forwarding company at the customer’s expense and only by advance payment.

3.2 The information provided by expected delivery periods is non-binding. Fixed delivery deadlines and – appointments are adhered to if the ordered goods have left the Starnberg warehouse by the time they have expired, or – if the goods cannot be discontinued on time due to their own fault and the readiness for dispatch has been communicated. The exceeding of non-binding delivery dates does not give rise to a claim for regression or compensation. With the shipment of the ordered goods from the Starnberg warehouse, the risk of destruction or deterioration passes to the buyer. If the shipment is delayed for reasons for which the buyer is responsible, the risk from the day of readiness for dispatch passes to him.

  1. Payment and prices

The prices are from Lager Starnberg, including. The statutory VAT and no deductions. In the case of agreed advance payment, the goods will not be released until payment has been received. Payments must be made purely net cash register on our bank details stated in the order confirmation. The customer and invoice numbers must be specified in the purpose of use. In the event of late payment, we are entitled to charge reminder costs of EUR 4.00 per reminder and default interest of 6% above the respective base interest rate of the European Central Bank.

  1. No minimum order volumes

Orders can be assembled individually according to the needs of the buyers.

Discount squadron:
In principle, merchandise values above €267 million of gross justify a discount exchange offer, which can be negotiated individually, but must be requested by e-mail at info@dogcarrier.de before ordering.

  1. Eigentumsvorbehalt

Until all obligations arising from the business relationship are fully compensated, the goods remain our unrestricted property.

In the event of attachments or other interference by third parties, the buyer must notify us immediately in writing so that we can bring an action in accordance with § 771 ZPO, provided that the goods have not yet been fully paid for.

  1. Granting of defects and liability

All items are sold by us as the first choice in packaged condition and can be viewed by the buyer beforehand. Claims for defects are therefore excluded, provided that we have not fraudulently concealed the defect or have breached a guarantee of quality. The same applies to legal deficiencies. In addition, claims for defects by the buyer required proper complaints of defects in accordance with § 377 HGB. Any claims for defects expire within 6 months, calculated from the transfer of risk. We are not liable for any damage that has not occurred to the product itself and not for any other property damage to the client. Our liability, for whatever legal reason, is limited to wilful intent and gross negligence. All limitations of liability do not apply to personal injury, breach of a guarantee of quality, or claims under the Product Liability Act. Any claims for recourse of the buyer are excluded due to the natural characteristics of the goods. To the extent that recourse claims are granted, the buyer cannot make any further claims than he is entitled to under § 478 of the Civil Code. In particular, recourse claims based on the buyer’s agreement with his client that go beyond the legal guarantee are excluded.

7a. Purchase of used or discounted items

Items such as our dog carrier, which are declared “used” by the seller, and those that have been discounted, are excluded from withdrawal,

The right of revocation does not apply here either. Due to the explicit information in the description prior to the order process as well as the recognition of the terms and conditions, this is expressly accepted by the customer!

The reason for this is that the majority of the backpacks are not owned by us, but are only sold to private customers in Commission!

We kindly ask you to contact us in advance and to ask us, as we can also offer second-hand goods again and again, and hereby cancel the withdrawal.

We can then inform you in advance of your purchase decision whether it is reactive goods or not

7b. Rental backpack/dog carrying/dog bag/dog backpack

Rental backpacks must arrive at our premises no later than the fourth working day after the end of the agreed loan period, which is largely cleaned of dog hair (the best way to do this is with the vacuum cleaner).

The rental fee for our backpack for dogs as well as postage costs are generally due even if the dog backpack is not used or could be used.

7c Postage expenses refund

For sales to areas outside the territory of the Federal Republic of Germany, we do not refund any postage costs! Neither the cost of the return, nor the cost of returning it!

In the case of withdrawals outside the statutory withdrawal and return period, even in the case of those where an oral withdrawal has been agreed despite the expiry of the deadline, we shall not reimburse the costs for the return or the costs of the return!

7d Return address of returns or other

The return of goods must be made out of the box at the address:

Paketshop 457 Dog Carrier, Glatzerstrasse 2, 82319 Starnberg

7f packaging and packaging material

(a) The size of the packaging and the type of packaging shall not exceed by 25 the size of the goods to be returned, which is actually necessary

b) The packaging material generally excludes wooden boxes. In the event of a return being sent in boxes (other than cardboard boxes), acceptance is refused.

c) No FILLING MATERIALS are accepted with our backpacks

Anyone who violates the conditions of points 7d and 7f must expect to be at least 15€ incl. VAT, with 2 of the aforementioned sales with 30€ incl. VAT for compensation of expenses as well as packaging disposal!


  1. Features of origin

The goods may be resold in the name of Roman Maier Effective Solutions and/or “Dogcarrier – dog carrier backpack.” Labels, price tags and item numbers of the company may be used for this purpose.

  1. Privacy Statement

Since the protection of the privacy and personal data of our customers is important to us when using our web pages, we strictly adhere to the rules of data protection laws. We therefore only collect personal data to the extent necessary for technology. The following statements will tell you how we ensure this protection and what data is collected and for what purpose.

Use of personal data

The subject of data protection is personal data. These are in accordance with § 3 (3). 1 Federal Data Protection Act (BDSG) Individual information about the personal or factual circumstances of a particular or identifiable natural person. This includes, for example, information such as name, postal address, e-mail address or telephone number.

Their data will only be passed on to third parties without their consent if we are legally obliged to do so. This excludes only the data that is passed on to the corresponding parcel service to be assigned to the shipment process to the extent necessary for the order processing (address and, if applicable, telephone number).

Information, correction, blocking and deletion of data

You have the right to information, correction, blocking or deletion of your stored data at any time. If the deletion is contrary to legal, contractual, commercial or tax retention periods or grounds, your data will be blocked instead of deletion. Please contact us in writing or by email at our address below.


The websites use so-called cookies in several places. These are records that are sent from the web server to those in the user’s web browser and stored there for a later retrieval. They serve to make our offer more user-friendly, effective and secure. Cookies do not cause any damage to your computer and do not contain viruses. The collection and storage takes place exclusively in an anonymised or pseudonymised form and does not allow any conclusions to be drawn about you as a natural person.

Anonymous data processing

When you visit our website and every time we retrieve a file, our web server collects via it

Operations of log information (such as browser type, date, and time of retrieval). This is not personal data. So it is not possible for us to assign the collected data to a specific person.

If you have any questions about this privacy policy, please contact us directly by post or email:

Roman MAIER Effektive Lösungen , Max-Emanuel-Straße 16, 82319 Starnberg, Tel.: +49 (0) 1638320222, Fax.: +49 (0) 3212 110 10 56

Email: info@dogcarrier.de

  1. Others

10.1 All offers, agreements and deliveries are based on our terms and conditions. These will also be recognised for future orders by placing or accepting the delivery.

10.2 We shall not be liable if the offer or distribution of the goods infringes the rights of third parties.

10.3 Should individual provisions of these Terms or parts of these be or become invalid, the remaining provisions or the rest of them shall remain unaffected. The parties undertake to make such a legally permissible provision, in the same way as a legally permitted arrangement, in the face of the invalid regulation, which comes closest to the economic purpose of the invalid scheme. If gaps are identified during the implementation of the contract, the Parties undertake to fill the gap by a provision that takes appropriate account of their mutual economic interests.

10.4 Legal relations between us and the buyer are subject exclusively to the substantive provisions of the law of the Federal Republic of Germany, excluding the UN Agreement on the purchase of movable goods (UNCITRAL/CESG).


You have the right to revoke this agreement within fourteen days without giving any reasons.

The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of revocation, You must contact us, the company Roman Maier Effective Solutions, Max Emanuel-Strasse 16 in 82319 Starnberg, tel: 01638320222, Email address: info@dogcarrier.de (Otto (GmbH & Co KG), 20088 Hamburg, tel: 01806-3030 by means of a unique Explaining (e.g. a letter or email sent by post) about your decision to revoke this contract.

In order to maintain the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of revocation
Wenn Sie diesen Vertrag widerrufen, haben wir Ihnen alle Zahlungen, die wir von Ihnen erhalten haben, einschließlich der Lieferkosten (mit Ausnahme der zusätzlichen Kosten, die sich daraus ergeben, dass Sie eine andere Art der Lieferung als die von uns angebotene, günstigste Standardlieferung gewählt haben), unverzüglich und spätestens binnen vierzehn Tagen ab dem Tag zurückzuzahlen, an dem die Mitteilung über Ihren Widerruf dieses Vertrags bei uns eingegangen ist. For this repayment, we use the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for this redemption. We can refuse repayment until we get the goods back in their original condition.

You must return the goods to us immediately and in any case no later than fourteen days from the date on which you inform us of the revocation of this contract!

We pay N I C H T the cost of returning the goods. This is due to the EU Regulation with the enactment of 13.06.2017, EU Consumer Rights Directive 2010,83/EU (VRRL), Law of the Federal Republic of Germany adopted in the Federal Law Sheet Part I, 2013, No. 58 of the 27.09.2013, page 3642. In any case, the customer/buyer will bear the cost of the return!

The return of the goods is only via DHL to:

Paketshop 457 DogCarrier

Glatzerstrasse 2

82319 Starnberg

To ship!


Anyone who returns with other shipping companies and does not arrive at the parcel shop on time (the parcel shop is only open until 13:00pm, causing other shipping companies to have difficulties with delivery) risks the Fulfillment from the right of revocation has not taken place and is thus excluded from withdrawal!

Subject to and examination of the individual case, we may refuse to withdraw all goods even if they are returned to us unpurified. In the example of our dog backpack, the dog’s hair must be removed before returning (body ucksacks are excluded from this regulation!).

However, if we accept the withdrawal of a contaminated product, the Cleaning costs of €25 plus Ges. Vat. Be charged to the customer/buyer!

For shipments outside Germany, we do not refund the cost of shipping abroad at the regular DHL fare, nor the cost of the return! Both costs are borne by the buyer. The purchase amount will be refunded in full if the goods have been properly returned.

The place of performance and place of jurisdiction is Munich.

Roman MAIER Effektive Lösungen; Max-Emanuel-Straße 16 , 82319 Starnberg, Steuer-Identnummer: DE 245340617

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